Terms and Conditions Dragon969

By accessing, registering for, or using any part of the dragon969 platform — whether via the website, mobile app, or any other digital channel provided — you automatically express full agreement to all terms and conditions contained in this document, along with all related policies including the dragon969 Privacy Policy and Responsible Gaming Policy.

These terms and conditions take effect from the date you first use the dragon969 platform and remain binding for as long as your account is active or for as long as you use any services provided by dragon969.

To register and use the dragon969 platform, you must meet all of the following eligibility requirements at all times:

• Aged at least 18 years old on the date of registration
• Have full legal capacity to enter into a binding agreement
• Not located in a country or territory where online gambling is prohibited under local laws
• Not currently listed on any gaming exclusion list or self-exclusion program
• Register using your own true and accurate personal information

During the registration process, you are required to provide accurate, complete, and up-to-date information. Dragon969 reserves the right to request identity verification documents at any time as part of our KYC (Know Your Customer) process. Failure to provide the required documents within the specified timeframe may result in a temporary restriction or permanent termination of your account.

Each individual is only permitted to hold one (1) active account at dragon969. Owning multiple accounts — whether under your own name, another person's name, or using different information — is strictly prohibited and constitutes a direct violation of these terms.

You are fully responsible for all activities that occur under your account, including:

• Keep your password confidential and do not share it with anyone
• Ensure no other party uses your account without authorisation
• Notify the dragon969 support team immediately if you suspect any unauthorised access to your account
• Update your account information should any changes occur to your personal details

Dragon969 shall not be liable for any losses arising from unauthorised access resulting from your own negligence in safeguarding your login credentials.

Dragon969 supports a wide range of popular payment methods in Malaysia, including direct bank transfers via major financial institutions such as Maybank, CIMB, RHB, Public Bank, and Hong Leong, as well as e-wallets such as Touch 'n Go eWallet, GrabPay, and Boost. All transactions must be conducted in Malaysian Ringgit (MYR).

Regarding deposits:

• All deposits must be made using a payment method registered under your own name
• Dragon969 does not accept deposits from third-party accounts
• Minimum and maximum deposit limits are stated in the platform's payment section
• Successful deposits are typically credited to your account within minutes

Regarding withdrawals:

• Withdrawals may only be made to a bank account or e-wallet that has been registered and verified in your name
• Full KYC verification is required before your first withdrawal is processed
• Withdrawal processing time is between 1 to 3 business days for standard accounts; VIP members enjoy faster processing
• Dragon969 reserves the right to request additional supporting documents for withdrawals that exceed certain limits

Dragon969 offers a variety of bonus and promotion programmes for members, including a welcome bonus, reload deposit bonus, weekly cashback, and VIP programme rewards. All such offers are subject to specific terms and limits as stated in each respective promotional offer.

General terms applicable to all dragon969 bonuses include:

• Wagering requirement: Each bonus has a wagering requirement that must be fulfilled before winnings from the bonus can be withdrawn. The exact value is stated in the terms of each promotion.
• Validity period: Bonuses have a limited validity period and will expire if the requirements are not met within that period
• Withdrawal limit: Some bonuses have a maximum cap on winnings that can be withdrawn
• Eligible games: Some bonuses are only applicable to specific games or game categories
• One active bonus at a time: Only one active bonus is permitted at a time unless otherwise stated

Dragon969 reserves the right to withdraw, modify, or terminate any promotion at any time with or without prior notice, particularly where there is evidence of bonus abuse or exploitation.

All games offered on the dragon969 platform — including video slots, live casino, baccarat, roulette, blackjack, sic bo, and sports betting — are operated in accordance with the respective game rules set by the relevant game providers.

Key points regarding dragon969 game rules:

• All games use a certified Random Number Generator (RNG) to ensure fair and random game outcomes
• Game results recorded by the system are considered final and cannot be disputed unless there is clear evidence of a technical system failure
• In the event of a technical disruption during an active game, dragon969 reserves the right to void or replay the affected game round depending on the circumstances.
• The minimum and maximum bet for each game is displayed within the respective game interface

The following activities are strictly prohibited on the dragon969 platform and may result in immediate account termination, forfeiture of funds, and legal action where necessary:

• Registering or using the platform if you are under 18 years of age
• Registering more than one account under your own name or using another person's identity
• Money laundering or any financial activity that violates applicable laws
• Fraud, game manipulation, or exploitation of platform technical vulnerabilities
• Use of automated software, bots, scripts, or third-party tools to interact with the platform
• Colluding with other players or platform staff to gain unfair advantages
• Filing unauthorised chargebacks on deposits made
• Using a VPN or other methods to conceal your actual location in order to bypass regional restrictions
• Threatening, abusing, or behaving rudely towards dragon969 customer support staff

Dragon969 conducts continuous monitoring of all account activity. Any suspicious behaviour or breach of these terms will be thoroughly investigated before any action is taken.

Dragon969 reserves the right to restrict, suspend, or terminate any user's account without prior notice in the event of a breach of these terms and conditions, or at the discretion of dragon969 management to preserve the integrity of the platform.

You may also choose to close your account by contacting the dragon969 customer support team via live chat. Before your account closure is processed:

• All active bets will be settled in accordance with the relevant game rules
• Valid fund balances will be returned to you once the verification process is complete
• Any bonus that has not met the wagering requirement will be forfeited
• The account closure process typically takes between 3 to 7 business days

Dragon969 provides the platform on an "as-is" basis and makes no warranties, express or implied, regarding the platform's continuous availability or uninterrupted operation.

Dragon969 shall not be liable for:

• Financial losses resulting from game outcomes that did not go in your favour
• Service disruptions caused by factors beyond our control, including third-party infrastructure failures, internet outages, or extraordinary circumstances (force majeure)
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials
• Payment processing delays caused by banks or payment service providers
• Any indirect, incidental, or consequential losses arising from the use of the platform

Dragon969's maximum liability under any circumstances is limited to the total funds available in your account at the time the claim is made.

Dragon969 is committed to protecting the privacy and personal data of all members in accordance with industry best practices and applicable data protection legislation in Malaysia. The collection, use, and storage of your personal data is governed entirely by Privacy Policy dragon969 which forms part of these terms.

In summary, dragon969:

• Collecting your personal data solely for the purpose of service provision, identity verification, and legal compliance
• Not sell, rent, or disclose your personal data to third parties without your consent, except as required by law
• Using 256-bit SSL encryption to protect all data transmitted between your device and dragon969 servers
• Storing your data on secure servers with strict access controls

Dragon969 is deeply committed to responsible gaming practices. We believe that gambling should be purely a form of entertainment and should never negatively impact your finances, relationships, or mental well-being.

The dragon969 platform provides a range of tools to help you play responsibly, including:

• Deposit limit: Set daily, weekly, or monthly deposit limits to control your spending
• Loss limit: Set a maximum loss limit within a defined time period
• Session time limit: Limit your session duration
• Temporary play break: Take a temporary break from the platform for a duration of your choosing
• Self-exclusion: Option to fully self-exclude from the platform for a specified period

If you need further information or assistance regarding problem gambling, please visit the Responsible Gaming our page for more detailed resources and guidance.

Dragon969 reserves the right to amend, update, or revise these terms and conditions at any time without prior notice. Changes take effect immediately upon publication of the latest version on the dragon969 website.

You are responsible for reviewing these terms and conditions periodically to stay informed of the latest applicable terms. Continued use of the dragon969 platform following the publication of any amendments constitutes full acceptance of the revised terms.

If you have any questions, concerns, or require further clarification regarding these terms and conditions, the dragon969 customer support team is available to assist you at any time.

You may reach us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week, directly on the dragon969 platform
• Email: [email protected] — response within 24 business hours
• Service language: Bahasa Melayu and English

For more information regarding other dragon969 policies, please refer to the following pages:

• Privacy Policy — Regarding the collection and use of your personal data
• Responsible Gaming — Tools and resources for safer play
• Frequently Asked Questions (FAQ) — Answers to frequently asked questions